Here you can find answers to some of the most common queries we get asked about the Shelter Lottery. If you can’t find the answer you’re looking for, then please get in touch.
What is Shelter’s Weekly lottery?
Shelter has partnered with Unity Lottery, the nation’s charity lottery, to offer you the chance to win up to £25,000 every Saturday for only £1 a week. From every £1 you play, 50p is guaranteed to go straight towards Shelter’s vital work.
How does the lottery work?
- Each week your personal 6-digit lottery number (issued by Unity Lottery when you sign-up) is entered into a draw and the winning numbers are chosen at random.
- You can purchase as many numbers as you wish for £1 each, giving you even more chances to win a number of great prizes.
- Any prizes you win are issued and posted directly to you; there’s no need for you to claim.
- You can cancel at any time if you don’t want to remain in the draw.
How to enter
You can enter as many times as you like for only £1 per entry and you can pay by Direct Debit or cheque. Start playing by signing up online or by completing an application form and returning it to:
The Unity Lottery
Furness Business Park,
Cumbria, LA14 2PE
Who can enter?
Anyone in Great Britain who is 16 or over can play. The law states that lottery tickets must not be sold to, or by, those under the age of 16 in accordance with our license.
The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk. Due to Gambling Commission legislation we are unable to offer this opportunity to people living outside of mainland Britain, including Northern Ireland.
How your support helps
Playing Shelter’s Weekly Lottery helps us to raise essential funds for helping the thousands of families facing bad housing and homelessness.
£5 could pay for a webchat
£10 could pay for a call to our helpline
£15 could help pay for a face-to-face advice session
How do I know if I’m a winner?
All our lucky winners will be contacted directly and the winning numbers are published on our website here weekly.
Who can I speak to if I’ve got any questions?
If you have any queries or need help signing up, call the Unity Lottery’s helpline on 0370 050 9240 (Monday-Friday, 9am-5pm) or Shelter’s Supporter Helpdesk on 0300 330 1234 (Monday-Friday, 9am-6pm).
I think I may have a problem with gambling, how can I get help?
If you have questions or concerns about your own gambling, or about that of a friend or family member, we recommend you get in touch with the National Gambling Helpline on Freephone 0808 8020 133 or call the Unity Lottery’s helpline on 0370 050 9240.
The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk
How can I make a complaint?
If you have any concerns, please get in touch with us call the Unity Lottery’s helpline on 0370 050 9240 and we will endeavour to answer any queries you may have.
Why is Shelter running a weekly lottery?
The Weekly Lottery helps us to raise essential funds for helping the thousands of families facing bad housing and homelessness.
Responsible Gambling Guide
All profits from the Lottery will be used to fund the work of the Shelter in England.
Our Commitment Towards Responsible Gambling:
Shelter is committed to ensuring that information about how to gamble responsibly and how to access information and help in respect of problem gambling is readily available to all. Shelter encourages people to gamble responsibly and seek help should gambling become a problem.
Keeping Your Gambling Under Control:
The majority of people do gamble responsibly and gambling in moderation is okay, but it may help you to keep your gambling under control by:
- Remembering that you are taking part for fun and not as a means of investing your money
- Setting strict limits on how much time and money you’re going to spend, before playing
- Quitting while you’re ahead
- Only gambling with money that you can afford to lose
- Not spending more money on gambling in the hope that you will win back any money that you’ve already lost
- Keeping up other interests and hobbies and not letting gambling take over your life
- Not gambling in order to escape from stress or boredom
How to Identify That Gambling Is Becoming A Problem:
For some people however, gambling can become a problem. If you are concerned about the amount you are gambling and feel it is taking over your life, then asking yourself the following questions may help you assess whether or not gambling is becoming a problem:
- Have others ever criticised your gambling?
- Have you lied to cover up the amount you have gambled/ the time you have spent doing it?
- Do arguments, frustrations or disappointments make you want to gamble?
- Do you gamble alone for long periods?
- Do you stay away from work or college to gamble?
- Do you gamble to escape from a boring or unhappy life?
- Are you reluctant to spend ‘gambling money’ on anything else?
- Have you lost interest in your family, friends or pastimes due to gambling?
- After losing, do you feel you must try to win back your losses as soon as possible?
- When gambling and you run out of money, do you feel lost, in despair and need to gamble again as soon as possible?
- Do you gamble until your last penny is gone?
- Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
- Do you feel depressed or even suicidal because of your gambling?
If ‘yes’ is the answer to some of these questions, then it is likely that a gambling problem exists.
How To Get More Information And Help About Problem Gambling
For friendly and helpful advice from trained counsellors, call the GamCare helpline on 0845 6000 133. The helpline operates between 8am and midnight, 7 days a week, 365 days a year – and calls outside of these hours will be taken by a recorded message service. Sometimes just telling someone about your problem can be a relief – and it is the first step towards dealing with your problem. You can also visit the GamCare website at www.gamcare.org.uk, for more information and advice.